Customer Type: PE-Backed Companies
Business Intelligence Infrastructure: What is it?
As businesses become more data-driven, the need for a robust business intelligence (BI) infrastructure becomes increasingly crucial. With the right infrastructure in place, organizations can unlock insights that inform their decision-making and give them a competitive edge.
Let’s explore the key components of a BI infrastructure and why they matter.
Data Storage and Management
Businesses must ensure they have the right data management systems in place to efficiently store, process and manage their data.
This means utilizing databases, data warehouses and data lakes, depending on the nature and volume of the data. Without a solid foundation for data storage and management, any BI initiative will fail.
Data Integration
With data stored in various systems and applications, data integration is crucial to ensure that data is collected from all relevant sources.
Data must be integrated from internal systems like CRMs and ERPs as well as external sources. These could include social media, market research or other third-party platforms that are central to your business.
Consolidating all this information means having access to a comprehensive view of operations and customers behavior and characteristics.
READ MORE: Business Intelligence Automation: What is it?
Data Visualization and Reporting
One of the key goals of a BI infrastructure is to help users make sense of data through visualizations and reports.
By using tools like dashboards and charts, leaders can present the numbers in a way that is easy for the entire team to understand and interpret.
This practice will also help users identify trends that might not be immediately apparent in raw data, or to the naked eye.
Real-time reports are particularly important in today’s fast-paced business environment. Without them, you can quickly fall behind your competition and lose touch of who your users are.
Data Analysis and Modeling
Data analysis and modeling are essential components of any BI infrastructure. Businesses need to be able to build models that can predict future outcomes.
Skilled analysts are key here, but they also need the right technology to support data modeling, machine learning and artificial intelligence.
Leveraging these technologies will give organizational leaders a deeper understanding into their operations and customer base.
READ MORE: How the BluWave Process Works
Whether you’re a PE firm, a portco, or an independent or public company, investing in a robust BI infrastructure should be a top priority.
BluWave has top BI, analytics and AI resources on standby to address your specific needs, whatever sector your company serves.
Set up a scoping call with our research and operations team to get connected with two or three best-fit service providers that are experienced with your exact business intelligence infrastructure need.
Marshall Phelps, MidOcean Partners, An Unconventional Path to Business Building
Interim CHRO Interview: Identifying the Right Fit
Demand for interim chief human resources officers in private equity continues to climb.
It’s no wonder: Human capital is consistently a top service area in the BluWave Value Creation Index.
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But how do you know which HR leader to hire?
Once you narrow your pool to the finalists, it all begins with the interview process.
You’ll want to ask about their work history, industry experience, people philosophy and more.
In this guide, we’re going to tell you what the interview should look like, and how to identify a winner to lead human resources on a temporary basis.
Questions to Ask Interim CHRO Candidates
When interviewing an interim CHRO candidate, it’s important to ask a variety of questions that will determine whether they’re PE-grade.
Here are some essentials our consulting mangers Keenan Kolinsky and Scott Bellinger recommend:
- Can you tell us about your background and experience in human resources leadership?
- What is your experience with mergers and acquisitions?
- Which Private Equity firms or Private Equity-backed businesses have you worked with that you can provide as references?
- How do you stay current with the latest trends and best practices in human resources?
- How could you help our HR function be more of a value-creation lever?
- What experience do you have with high growth, middle-market companies?
- Can you tell us about a time when you had to lead a project or initiative that required you to adapt to a fast-paced environment?
CASE STUDY: Interim CHRO Leads Complex Carve-Out in Consumer Products Industry
How to Evaluate Human Capital Leaders
Once you have the answers to those questions, and whatever else you come up with, it’s time to match them with your portco’s immediate needs.
Since this role is typically filled for 3–9 months, you want to make sure you hire someone who can have a maximum impact in a short amount of time. Here are five key areas to evaluate:
1. Experience and qualifications in human resources leadership
The interim CHRO should have experience in areas such as talent management, employee relations, and organizational development.
These, however, are just a few of the HR-specific criteria to consider.
2. Industry Experience
They should not only have private equity experience, but also within your particular industry.
Don’t hire someone who’s worked in technology their whole career to run your manufacturing company. And don’t high a talent chief from the manufacturing industry to work in healthcare.
3. Experience with M&As
Mergers and acquisitions experience is key, according to BluWave Strategic Account Executive Hannah Welsh.
“This person has to be able to navigate the complexities of integrating different companies and cultures,” she says.
4. Problem-Solving Abilities
A track record of solving complex HR challenges and quickly identifying and addressing problems is also essential.
“They should also be able to work in a fast-paced environment and have the ability to adapt to change,” Welsh adds.
5. Strong Communication Skills
Lastly, they should be a strong communicator, especially across the organization.
That means explaining complex issues in simple terms. It also entails building relationships with employees, stakeholders and clients.
If you find someone who hits the mark in all five of these areas, you’re well on your way to selecting a strong interim CHRO.
Managing Expectations for People Leaders
Setting and managing expectations is crucial for a successful partnership between the PE firm and the interim CHRO. The interview process is a great time to do that.
Have open and honest conversations from the start to ensure that both parties are on the same page. Here are some things you should discuss:
The Scope of the Role
What are the company’s specific needs that you hope this candidate will address?
In addition to the recommended questions above, you’ll want to talk about challenges specific to your situation.
CASE STUDY: Growth-Minded Interim HR Leader with Global Experience
Is there high turnover? A PR crisis? Lack of professional development? Discuss specific scenarios during the interview.
Specific Goals and Objectives
What specific things to you want them to accomplish?
Goals could be based on reducing turnover, increasing productivity or implementing a new company structure within a given timeline.
Available Resources
Will they want to make new hires? Implement a new software? Use consultants?
When evaluating the cost of hiring the candidate, make sure you’re taking more into account than their compensation.
It’s often well worth it, though, as there are many benefits to hiring a interim chief human resources officer.
The interview process plays a crucial role in identifying the right fit for a talent leader at a private equity-backed organization, or even private and public companies.
At BluWave, we make sure you get connected with two or three exact-fit solutions so you can skip the search process and get to know your candidates sooner.
Contact our team today to save time and tap into the BluWave-grade service providers in the PE-grade network.
Hire an Interim CHRO: Navigating Challenges, Creating Value
Interim chief human resources officers are becoming a more and more popular request in the world of private equity.
That’s no surprise, considering how effective an effective interim CHRO can be with crisis management, navigating mergers and acquisitions, setting up a human resources department from scratch and more.
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“It’s a functional area that’s been historically overlooked,” BluWave head of Research and Operations Keenan Kolinsky says. “Private equity hasn’t viewed it as a critical function to drive value historically. But like we’ve seen over the last two years private equity is increasingly viewing human capital and HR as a value-creation driver.”
We’ll walk you through the benefits of an interim CHRO, what to look for when hiring and how to go through the entire process so you select the right one for your portfolio or private company.
Benefits of Hiring an Interim CHRO
Quarter after quarter, human capital accounts for the lion’s share of private equity activity in the BluWave Insights Report.
With so many important projects tied to talent, most companies can’t afford to be without a head of people for weeks, let alone months on end. That’s why an interim chief human resources officer can be a great option to bridge the gap.
“An interim CHRO is a seasoned executive that can come in, bring best practices to a growing middle-market company and help build a best-in-class HR function,” BluWave Co-Head of Research and Operations Scott Bellinger says. “This can range from talent acquisition, employee retention, benefits, employee handbooks and more.”
READ MORE: The Benefits of a Private Equity-Grade Interim CHRO
Post-Merger Integrations
Integrating two teams into a single, well-functioning organization can be a challenge. That’s when an experienced talent executive can make the transition much smoother.
“No other functional interim executive is going to be able to effectively advise on the org design and sizing components associated with integrating businesses,” Kolinsky says.
Crisis
An interim CHRO can also provide the leadership and guidance needed to handle a crisis. These may include:
- A high-profile employee termination
- A significant reduction in workforce
- Facing bankruptcy
- Employee misconduct
- Cybersecurity attacks
- Hostile takeovers
Create Structure
An interim CHRO can provide an unbiased view of your company’s HR practices, identify areas for improvement and recommend changes. This can be particularly valuable if your HR department has been struggling to keep up with the demands of a rapidly growing company.
“A lot of CEOs or founders have never known what good looks like as it relates to CHROs,” Bellinger says. “It’s important to make sure you have a great talent pipeline, great employees and that you’re training them properly. This allows the CEO to focus on commercial and operational initiatives and leave the other stuff to the CEO.”
CASE STUDY: Growth-Minded Interim HR Leader with Global Experience
The right person will also help companies that don’t have an existing structure implement a proper HR infrastructure.
“Most traditionally founder-led businesses don’t have PE-grade infrastructure in place for the company to prepare for growth,” BluWave Strategic Account Executive Hannah Welsh says. “In many circumstances, interim CHROs can be brought in to lay the groundwork for the right people processes.”
Candidate Criteria
These are some of the main factors to consider when hiring an interim CHRO:
Industry Experience
You want someone who’s familiar with the nuances of your industry and the specific challenges and your company might face.
“For example, you wouldn’t want to bring a tech-based executive into a manufacturing company,” Welsh says. “They both have different processes that need to be implemented.”
We most commonly see companies in the manufacturing, business services and healthcare industry hiring interim CHROs. They can be an asset for any company that needs HR guidance, though.
CASE STUDY: Interim CHRO Leads Complex Carve-Out in Consumer Products Industry
Leadership Skills
An interim CHRO should have strong leadership skills and be able to manage and motivate your human resources team.
This means clearly communicating not only within their own group, but also across departments.
When working for a portfolio company, the PE firm may also expect regular reports from the talent lead, almost acting as a second manager along with the CEO.
“To work effectively, they should also be a part of the executive team. They should be a thought partner, because human capital helps the business grow,” Welsh says.
Human capital resources accounted for half of 2022 initiatives – up 2 percent from the previous year – within the Value Creation portion of the BluWave Activity Index.
ALSO SEE: BluWave Interim CFO Resources
Problem-Solving Abilities
They should also have a track record of quickly identifying and solving complex HR challenges.
“You’re used to integrating companies. You’re used to hiring quickly. You’re used to speed,” Bellinger says of the ideal candidate.
Some HR-related issues a company may face include:
- High employee turnover
- Lack of organizational structure
- Lack of diversity
- Employee health and well-being
- Managing relationships
Cultural Fit
The ideal candidate should also fit in well with your company. Whether your team is laid back or more buttoned up, your head of HR needs to be able to relate to them.
“I would want to make sure I was very explicit in making sure I understand exactly what the roles and responsibilities are,” Bellinger says. “Make sure it’s something they can accomplish. If the interim CHRO is not very explicit in exactly what they want to get done, the PE firm is going to have a very short fuse.”
Flexibility
As you might have gathered from the other criteria, this position is anything but predictable. Select someone who can roll with the punches.
This includes the ability to quickly adapt to a company’s culture and management style, as well as handle unexpected situations such as a crisis or change in leadership. They must also be able to pivot their approach when necessary to remain aligned with the organization’s objectives.
Some examples may include leading a downsizing while minimizing negative impact on morale, or being able to shift focus to DEI initiatives in response to social and political changes.
Interim vs Full-Time CHROs
One of the main advantages of hiring an interim CHRO is flexibility. They can be brought in on a short-term basis to address specific needs, and then let go when they have been met.
This can be more cost-effective than hiring a permanent CHRO, or if your company is in flux and the future is uncertain.
You may end up hiring that same interim executive full-time, but by starting them on a temporary basis, you can “try before you buy.”
On the other hand, a permanent CHRO can provide continuity and stability for your company’s HR department. A long-term hire will also have more time to develop a deep understanding of your culture, processes and employees.
How to Find the Right Interim CHRO for Your Company
The “right” interim CHRO is going to be different for each company. It will depend on some of things mentioned above, such as culture, industry and other specific needs.
After identifying the criteria for the role you want to fill, cross-checking candidates with past work experience and references can narrow the field.
Fortunately, BluWave’s highly vetted network has already done that for you. We only admit experienced talent that has passed a rigorous pre-interview process and received positive references from the world’s leading PE firms.
When you contact us for a scoping call, we provide two or three PE-grade interim CHRO candidates, hand-picked for your exact situation, within a single business day. By jumping directly to the interview process, you’ll save weeks, if not months of searching.
“Our vetting process clearly surfaces whether a candidate will be a great resource for a company, and if not, we won’t waste their time with an introduction,” Welsh says.
CASE STUDY: Immediate HR Diligence Provider Needed
The Hiring Process
Once you meet the candidate (or two or three) that’s best suited for your vacancy, it’s time for various members of your team to speak with them. This will give you a 360-degree perspective on their skillset.
You should also have a clear understanding of their availability and expected compensation. If everything lines up, it’s time to draft an engagement letter outlining expectations, pay and timeline. (When you work with BluWave, we take care of all this for you.)
Once you hire the right person, the next step is to onboard them effectively. Due to the selection process, they should already have a clear idea of expectations from day one, as well as the resources at their disposal.
“They’ve got to get up to speed very quickly,” Kolinsky says. “They need to explore what they have. What people, processes and technologies exist in this functional area, and how it can be improved and optimized.”
Hiring an interim CHRO can provide a range of benefits, but it is important to choose someone who fits within your company culture and has the right skills for your situation.
Interim leadership is consistently a top priority for private equity firms within human capital services. With such high demand, BluWave maintains a pool of experienced, vetted professionals – including interim CHROs – in the Business Builders’ Network.
Connect with our research and operations team to walk us through your specific project, and we’ll connect you in less than 24 hours with a short list of tailor-made candidates.
Private Equity Interim CHRO: What Are the Benefits?
An interim chief human resources officer can be a great asset to maximize a portco’s value.
They can help a business run more efficiently by evaluating existing HR processes and aligning them with business goals.
Whether going through an M&A, an internal crisis, a reorg or other situations that require a talent expert, here are some reasons private equity firms should consider temporary HR leaders.
Increase Efficiency and Effectiveness
A human capital leader has the opportunity to improve company operations for the short time they’ll be in their role. (Usually three to nine months.) Here are some ways they can do so.
Streamlining HR Processes
They can evaluate existing HR processes at a portfolio company, identify areas for improvement and implement changes to increase effectiveness. This may include automating repetitive tasks and standardizing processes across the organization.
For example: expediting a labor-intensive employee onboarding process with new software. They could also implement a standardized performance management system so that everyone understands how they’re evaluated.
CASE STUDY: Interim CHRO Leads Complex Carve-Out in Consumer Products Industry
Improving Data Management
Temporary CHROs can also collaborate with the tech team to improve data collection, storage and analysis. This makes it easier for management to make educated decisions.
One way they could do this is by creating dashboards accessible to managers. These, and other tools can streamline analysis relevant to growing the business.
Aligning HR with Business Goals
The human resources department’s objectives must also align with the portco’s goals.
Identifying and tracking KPIs – employee turnover rate, time to fill, employee engagement, DEI initiatives – is one way to do this.
The interim CHRO interview process is a great time to determine whether the person you want to hire works well across departments.
Reduce Employee Turnover, Increase Engagement
Conducting Exit Interviews
Exit interviews help managers understand why employees leave and identify what contributes to a high turnover rate. This information can be used to develop retention strategies and improve employee engagement.
Here are some of the questions an interim CHRO might ask a portco employee during an exit interview:
- What made you decide to leave the company?
- Is there anything you disliked about working here?
- Do you have any suggestions for how we can improve?
- How was your experience with your manager?
Creating Employee Retention Programs
Retention programs address the specific needs of employees, such as recognition programs, professional development and the ability to work from home, even in a hybrid situation.
Employees may also be more likely to stay if they have access to department-specific job training.
HR leaders can also use engagement surveys and focus groups to identify problems ahead of time.
Identifying Key Drivers of Employee Satisfaction
Speaking of surveys and focus groups, they not only tell HR leaders what’s going wrong but also tell them what employees like about a company. This information can help create targeted retention strategies and improve employee engagement.
Here are some of the top areas of employee satisfaction an interim chief human resources officer will want to pay attention to:
- Clear communication and transparency
- Opportunities for growth and development
- Work-life balance
- Recognition and rewards
Building a Positive Company Culture
Creating a positive company culture is no easy task, especially in the midst of a transition. That’s why it’s important to work with an interim CHRO experienced with tumultuous situations.
Besides paying attention to employee satisfaction, this person should be able to build consensus across teams.
“In a strong culture, employees feel valued,” according to Great Place To Work. “They enjoy at least some control over their jobs, instead of feeling powerless. Whether it’s by working from home, choosing their projects or trying out a new role, employees that feel valued and can make decisions achieve a higher level of performance.”
Providing Regular Feedback and Recognition
An interim CHRO can help managers to provide regular feedback and recognition to employees.
They can standardize feedback loops through surveys, one-on-one meetings, focus groups and other tactics. They should then be transparent about how they will use that information to improve the company.
It’s important to do this on a regular basis, and not as a one-off exercise.
Since this person will only be in their role for a few months, having monthly, bi-weekly or even weekly evaluations may make sense. Especially if they can develop a system that can be inherited by the person who will take on their role full-time.
READ MORE: Interim CHRO Interview: Identify the Right Fit
Compliance
An interim CHRO with experience in your industry can hit the ground running. Every business has a unique set of legal challenges, and you don’t want someone in the C-suite who has to learn on the job.
Here are some specific areas where a temporary CHRO can help with legal hurdles.
Reviewing and Updating Company Policies and Procedures
This ensures a company is compliant with all relevant laws and regulations, such as those related to labor, anti-discrimination and data privacy.
This should be done in collaboration with other executive team members as well as the legal team.
Conducting Compliance Audits
Compliance audits help identify areas of legal risk and recommend corrective actions.
The head of people can do this by developing an audit plan with a clear scope. They’ll then determine risks, gather evidence and analyze the information. In the end, they should prepare a report based on their findings.
They’ll also need to implement the plan quickly to minimize risks to the company.
Providing Training and Education
Another way to protect the company as well as equip employees is to educate them on compliance and labor laws.
Here are some resources an HR executive might use for this:
- Society for Human Resource Management
- The National Association of Corporate Directors
- The Human Resource Certification Institute
- The Department of Labor
- The National Labor Relations Board
Monitoring Changes in Laws and Regulations
This person should also be current on changes in laws and regulations. Company policies and procedures should then be updated accordingly.
Use the interim CHRO interview process to evaluate whether they have the knowledge to make an impact in this area from their first day.
M&A Integration
Developing and Implementing a Communication Plan
A comprehensive communication strategy informs employees about the transaction and its implications.
The head of HR may do this with a dedicated website, by holding town hall meetings or providing regular updates. They may also work with management to develop a Q&A document and establish an employee hotline.
Managing Cultural Integration
A seasoned executive will improve cross-company integration by addressing differences in culture, values and internal practices.
They do this with shared vision and values, aligning policies and procedures and promoting cross-functional collaboration.
Mary Anne Elliott, CHRO at Marsh, talked with HBR about the importance of working with other top executives on this.
“[These] meetings are a pragmatic activity. When you’re sitting with the CEO and CFO, there’s no place for academic HR,” she says. “It’s all about understanding what the organization needs to do to drive business performance and how to align those key variables.”
Assessing and Managing HR Risks
Some typical risks associated with a merger or acquisition are employee retention, legal compliance and benefits integration.
A capable temporary people leader will know how to do each of these things efficiently.
Coordinating Benefits and Compensation
Coordinating the integration of benefits and compensation packages for employees is also important.
Health insurance, retirement plans and stock options are just a few examples.
Reviewing existing benefits packages can help them identify gaps or redundancies.
Integrating HR Systems and Processes
Finally, an interim chief human resources officer can manage the integration of HR systems and processes such as payroll, performance management and employee data management.
The new, combined organization’s HR processes must be aligned with the needs of the business.
The IT department can help in this area by ensuring a smooth transition of data and systems.
Succession Planning
Identifying Key Roles and Critical Skill Sets
Some roles are more crucial to a company’s success. The interim CHRO should identify these and devise a strategy to make sure the right talent is in place if someone leaves.
They can also identify potential leaders within the company who lack professional development.
Conducting Talent Assessments
Internal assessments help identify high performers. Since these are the people most likely to leave for another opportunity, it’s worth investing time in their development.
By aligning these evaluations with company goals and leadership needs, the employees will be better equipped for a new role.
This will open the door for them to be promoted sooner as they grow within the company.
Creating Development Programs
An interim CHRO can design development programs to help high-potential employees acquire the skills and experience needed to take on leadership roles.
These are some ways they might do that:
- Rotational assignments
- Mentorship programs
- Professional development courses
- Cross-functional team assignments
Building a Talent Pipeline
While it’s important to foster talent internally, an interim CHRO can also establish an external talent pool. Outside hires often help the company by bringing a fresh perspective to a challenging situation.
Having a group of qualified candidates on standby also saves time in the hiring process.
At BluWave, we have a highly vetted group of candidates for private equity, portco and privately owned company needs on standby. That way, we can provide you with two or three exact-fit resources within a single business day.
Developing a Succession Plan
A comprehensive succession plan will not only focus on identifying, developing and retaining key talent, but also contingencies for unexpected departures.
Along with mentoring and coaching programs, regular performance reviews ensure that employees are ready to take on new roles when needed.
If your private equity firm or portco leader needs a human capital expert, BluWave has the world’s best temporary chief human resources officers on standby. And if you’re already in a talent role, we have tailor-made solutions to support you, too.
Everyone in our network has been rigorously evaluated while also receiving multiple recommendations from other leading PE firms.
CASE STUDY: Immediate HR Diligence Provider Needed
Reach out to set up your initial scoping call with our research and operations team, and we’ll provide you with two or three exact-fit candidates, no matter how urgent your need, within one business day.
Interim CFO for a Financial Crisis
When a company faces a financial crisis, an interim chief financial officer can make all the difference in a successful turnaround.
Whether going through a restructuring, facing bankruptcy or other challenging financial situations, an experienced financial leader is essential.
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Situations for an Interim CFO
A financial crisis can be due to something within a company, external economic forces, or both.
Poorly responding to a distressing financial situation can destroy a business. A capable interim CFO, however, will know how to navigate the following scenarios.
Bankruptcy
The two most common bankruptcies a company will file for are chapter 7 and chapter 11.
When a company files for chapter 7 bankruptcy, it plans to shut down.
Chapter 11 bankruptcy, though, means a company is still viable but needs help relieving some of its debt.
While an interim CFO would seldom take on a chapter 7 bankruptcy, it’s common for them to step in and help a company try to avoid chapter 11 bankruptcy. If it’s not avoidable, a temporary chief financial officer can also help navigate the situation.
“A very good interim CFO can be a lot of help because they come in and they look at, ‘What are the things between gross profit and net earnings that are negatively impacting the business?’” BluWave controller Justin Scott says.
Cost-saving measures could include lowering headcount, cutting advertising costs or negotiating with creditors, which we’ll discuss more below.
Restructuring
While most restructuring situations are tied to bankruptcies, there are exceptions. Here are some of the more common ones.
Carveouts
An interim CFO who can adeptly perform carve-out tasks is key for organizations looking to sell off part of their company. That can mean getting their hands dirty setting up general ledger architecture or determining which employees to include in the sale.
“Let’s say 25 percent of the existing team is going with the carve-out, then I’ve got to decide ‘What’s the 25%? How are those processes going to work?’” Scott says. “Where you typically see the carve-out CFO come in is because they don’t want all of those activities to take away from the core business that the existing CFO is already managing.”
CASE STUDY: Interim CFO with Expertise in Commodities, Hedging for Manufacturing PortCo
M&A Integration
An acquisition, of course, is the opposite situation. The finance executive must determine how to integrate multiple teams in the same company.
“You likely have multiple sets of books. You have multiple systems. None of them talk to each other,” Scott says. “Essentially, you’re running parallel systems or parallel processes for everything. And then you have to manually consolidate everything and that’s just no fun.”
Ginessa Ross, who is often the first point of contact for interim CFOs BluWave works with, says lots of clients have been emphasizing M&A skills recently.
“All sides of it, whether it be due diligence, post-merger integration or prep for sale – having M&A experience, especially in private equity, is key,” she says.
Cost Savings
A turnaround CFO may be sought when accounts payable get out of control.
If the internal team has become bloated, they’re likely to partner with someone in human resources to reorganize the company more efficiently.
“It’s not typically just finance here. It’s typically that a new technology has been implemented that’s changed the field and headcount needs to be reduced,” Scott says. “How do we eliminate or mitigate the overhead expense of the SG&A of what’s happening today?”
They may also cut marketing costs or improve operations to find savings. This can be done by spending less on advertising, implementing automation tools or canceling automated subscriptions, for example.
Hostile Takeover
Although unusual, there are times when a temporary finance executive is brought in for a hostile takeover.
“It is possible to go to an interim CFO as a stopgap,” Scott says. “But it’s not a likely scenario.”
More often, the company executing the takeover will already have a CFO in place.
Skills Needed for a Financial Crisis
What skills does an interim CFO need in a time of crisis? Accounting and finance, of course, are fundamental.
“You have to know the full revenue cycle cradle to grave,” Scott says, adding that strong management is also a key trait.
There are other things, though, that are particularly important for a chief financial officer in financially distressed situations.
Internal Communication
When managing a company’s finance team, the interim CFO must be able to communicate their plan of action. Since they’re typically in the role for around six months, they don’t have as much time to win trust and build unity.
Focusing the early days on getting to know the team helps with buy-in for the duration of the project. One component of this is alleviating fears of the unknown.
“The first day, I think, is talking to as many people as possible in the company, on the finance team, and reassuring them that things are going to get better,” says one long-time interim CFO from our network of experts.
A temporary finance executive must also be able to communicate with his or her peers and superiors. Not only do they sit in the C-suite, but they may be a direct line to a private equity firm that has a lot at stake.
“They have to be able to build credibility going both directions quickly if they’re going to get anything done,” Scott says.
READ MORE: Interim CFO Urgently Needed after Abrupt Resignation
External Communication
Beyond providing clarity for coworkers, a chief financial officer must also be skilled at working with clients, creditors, vendors and other outside entities.
If a company is in danger of filing for bankruptcy, the interim CFO will likely negotiate with creditors to lower their debts.
They may also ask clients to move up their timeline for accounts receivable so the organization can have more cash sooner.
In either case, being able to work well with others is paramount.
“The situations where financial executives most often fail to reach an agreement are when they don’t have any people skills, or they don’t truly want a result,” Scott says. “You have to be able to bend and give a little bit on some of these things just like in any negotiation.”
Crisis Exit Strategy – Prep for Sale
Before taking a company’s financial reins in the midst of a crisis, an interim CFO should understand if the firm is planning an exit, and if so, what the strategy is. That allows the company to get the maximum benefit out of its new executive resource.
“Bringing in somebody from the outside allows you to access a broader set of skills and brings a fresh perspective,” BluWave managing director Houston Slatton says.
Here are some differences between prepping to sell the entire company vs. just a few assets.
Sell the Entity
If someone is brought on to prep for the sale of an entire company, their job is to get it in the best shape possible for the buyer.
Not only will this make it a more attractive purchase, but the seller will extract more value, too. This process should be planned for months, if not years in advance, when possible.
The interim chief finance officer brought on in this situation should have experience improving operations, cutting costs, increasing accountability and more. They should also be well-versed in evaluating and working with potential buyers and closing the transaction.
CASE STUDY: Interim CFO Elevates Real Estate Search Engine’s Financial Strategy
Sell the Assets
Even when parts of a company are being sold, as opposed to the entire organization, many of the same skills apply.
In this scenario, though, the company remains intact, and employees are not typically part of the package.
The right executive will help an organization receive a large return for those assets, boosting cash flow.
Each interim CFO in the BluWave network has been vetted and reference-checked before we ever put them on our roster.
That way, when companies in financial distress reach out, we can provide two or three exact-fit solutions in less than one business day. Whether your company is in the nation’s capital, Atlanta, our hometown of Music City, or any other major city, we have the resources you need.
This attention to detail and our private-equity speed turnaround give organizations a greater chance of getting back on track financially.
Learn more about the select group of private equity-grade interim CFOs we work with daily.
Top 5 Private Equity Predictions in 2023
In the Know: How to Action BI & Analytics Experts
As part of an ongoing series, we’re sharing real-time trending topics we are hearing from our 500+ PE firm clients. In our most recent installment, Jeremy Yoder, a BluWave Strategic Account Executive, shares how to action BI & Analytics experts, detailing the different use cases firms and other proactive companies have for bringing in data & analytics experts. Learn more by watching the video below.
Get connected to a BI & Analytics Expert.
Video transcript:
In our increasingly digital world, business intelligence and analytics is a growing input factor for companies to measure their level of growth and for private equity firms to evaluate the success of their portcos. PE firms come to BluWave with needs for data and analytics specialists who can help drive effectiveness and efficiency within their portfolio companies. Here are just a few of the most common use cases we see for why a firm brings in data and analytics specialists.
Number one, developing more measurable metrics at the portco level. The first step to making data-driven decisions is having the right metrics and reporting measures in place. Many companies are lacking this when their first PE sponsor comes into the picture, so our clients equip their new portcos with specialists who can help companies build a solid metrics and reporting foundation. This gives the PE firm visibility into how their portcos are tracking against those set goals.
Number two, data diligence. For companies with large sets of data on products and customers like companies in the B2C sector, there is often hidden value hiding within these datasets if they aren’t being analyzed. When companies aren’t actioning the data available to them, leading PE firms bring in specialists to uncover what stones are being left unturned and help glean risks and actionable opportunities from the data that already exists.
Number three, cleaning and assessing data. The most forward-thinking PE firms are using specialists to clean and assess their portcos data so that they can improve the precision of their evaluations and more deeply inform the health of their organizations. We have a deep bench of business intelligence and analytics providers at the ready for a variety of niche needs. To get connected to the PE-grade,exact-fit provider you need, contact us at info@bluwave.net.
Specialized Recruiting Firm Vitally Needed by Portco CEO
Portco CEO needs to hire new Head of Sales
The CEO of a residential services portfolio company came to us with a critical need for a recruiting firm that could source a Head of Sales for the company. The business’ primary focus was equipment rental, waste management, and construction; therefore, the CEO needed a candidate who was well versed in the sales cycles of these specific sectors. Looking to make the hire quickly, the company urgently needed a best-in-class specialized recruiting firm who already knew strong candidates in this field and would be capable of leading the company’s sales department and overseeing the account managers.
BluWave has exact-fit recruiting firms in network
Leveraging our founder’s 20 years in private equity, we have extensive frameworks for assessing best-in-class talent sourcing needs. BluWave utilizes technology, data, and human ingenuity to pre-map, assess, monitor, and maintain deep pools of specialized recruiting firms that uniquely meet the private equity standard. We interviewed the PE firm to understand their specific key criteria, and then connected the client with the select pre-vetted providers from our invitation-only Intelligent Network that fit their exacting needs.
CEO engages specialized recruiting firm with industry background
Within less than 24 hours of the initial scoping call, the portfolio company was introduced to two PE-grade recruiting firms that specialized in the construction and waste management sectors of the residential services industry. The CEO selected their ideal choice and was able quickly source a top Head of Sales to lead the department, thanks to the recruiting firm’s specialized expertise.
In the Know: The Importance of Interim CFOs
As part of an ongoing series, we’re sharing real-time trending topics we are hearing from the hundreds of PE firms we work with. In our most recent installment, Erez Schnaittacher, BluWave vice president of client coverage, shares the importance of interim CFOs and why they are a vital resource all PE firms should be taking advantage of. Learn more by watching the video below.
Interested in connecting with interim CFOs? Contact us here to quickly get connected to the exact-fit interim CFO you need.
Video transcript:
The CFO role is one of the most critical seats in a business. The position plays a key role in ensuring that a business is strong and if PE-backed, that the investment is successful. Because this seat is vital to a company’s success, it is important that it is not left open, and is also filled by someone who possesses the right skillset to execute on the demands that come with being a CFO.
To ensure that both of these are always the case, PE firms often turn towards interim CFOs. At BluWave, we equip our private equity firm clients with interim CFOs for various due diligence, value creation, and prep-for-sale needs. Here are some of the most common use cases for bringing in interim CFOs:
Number one, unanticipated departures. When CFOs unexpectedly resign, it can leave a company’s finance function in chaos. We help PE firms combat this by providing them with exact-fit interim CFOs who can quickly step in, fill the shoes of the role, and keep the ship steady while the search for a permanent placement kicks off.
Number two, longer than normal hiring processes. Even when a CFO seat is expected to be vacant within a certain timeframe, sourcing a candidate to step in at the exact time you need them to can be challenging. With hiring processes taking longer than normal, interim CFOs can help bridge the gap, giving you extra time to ensure you hire the best-fit person for the job.
Number three, professionalizing new portcos’ finance functions. We are supporting many PE firms as soon as a deal closes, by supplying them with interim CFOs. These firms are bringing in these individuals to help new portcos’ finance functions understand what it means to be PE-grade, and help them get the right monthly performance packages in place to ensure that the PE firm is getting the info it needs.
And finally, number four, prep for sale processes. Our clients bring in interim CFOs to respond to diligence requests, assess data, and pull reports prior to a sale. By bringing in an extra set of hands to take care of the extra workload that comes with a sale process, FTEs are freed up to maintain focus on keeping the daily routines going, without causing a delay on the sale process. The modern-day M&A process is fast and furious, valuations decline the second you have to hit the pause button, making it crucial to keep the momentum.
Interim CFOs are one of the most versatile and useful resources available to private equity firms. Hundreds of leading firms come to us with their interim CFOs because of our ability to know before they need, hone in on individuals that meet their specific, unique criteria, and quickly connect them to the select few that are exact-fit.
If we can support your interim CFO needs, please contact us at insights@bluwave.net.