Human Capital Forum Recap | February 2022

Every quarter we bring together top PE HR and talent executives to discuss current industry topics and to offer talent leaders in private equity the chance to gather, share intel, and decompress with one another. In our most recent event, we discussed many topics and listed our top takeaways below. 

These forums follow Chatham House Rules, so listed below are high-level takeaways only. Are you in private equity and interested in joining fellow leading PE professionals during our next Human Capital Forum? RSVP for our next event on May 4th.

Talent identification & recruitment:  

  • As firms continue to struggle with portco executive talent identification & recruitment, firms are having particular success exploring non-traditional recruiting tactics in a supported way, i.e. hiring from non-PE backgrounds but providing support to skill-up the newcomers.
  • Firms are using the assessment process to understand what drives and motivates candidates and then leaning into these aspects to not only identify candidates’ strong points but to also sell the job prospect without having to lean 100% on compensation. Another tip we heard on successfully closing the deal was to provide candidates with transparency for what happens post-exit, such as having successful case studies ready to show the candidates where past execs moved after a sale.
  • Using data – firms are exploiting their CRM by skill-coding candidates and having them on-hand when perfect-fit roles open.
  • Timing is key and shortening recruiting cycles seems to be the most assured way to increase the hiring success rate. PE firms are recommending that portfolio companies implement applicant tracking systems to help standardize and streamline recruiting processes.
  • One human capital leader recommended reading “Who” by Geoff Smart.

Assessment, onboarding, & setting executives up for success: 

  • Clarity and coaching are key. Set expectations from the beginning by showing the good, the bad, and the ugly with the portco. Then, share how the firm will support the exec and what the firm expects from them.
  • Provide the exec with the tools needed to hit the ground running—internal resources, systems, supplements to their development points, etc. and then give them the space to do the job. If PE ownership requires another 40% of their time at the outset, consider external resources to do the upfront heavy lifting.
  • One participant recommended providing new hires with an internal company culture “river guide” to help them understand and navigate the unique cultures of a given company.  This is particularly helpful for new CEOs who are tasked with being change agents.
  • One human capital leader recommended reading “The First 90 Days” by Michael Watkins.

Development & retention:  

  • Use transparency in showing portco executives their development path and opportunities.
  • Firms vary on the resources they rely on for training on organizational health, leadership development, and other skills.  Many are (at least beginning) full talent reviews of exec teams of portcos and increasingly implementing this practice with internal PE fund talent.
  • Employee engagement surveys are critical to understanding cultural and organizational health over time. How to get it started? Find a partner who buys in, start with baby steps, and show measurable success.

We thoroughly enjoyed the fruitful conversations that occurred during this recent gathering of PE human capital professionals. As noted in our 2021 Annual Insights Report, human capital remains one of the top initiatives in PE, with HR-related activities surging to 39% of all PE activity in 2021. If we can be of assistance during this busy time, please let us know.

Additionally, you may be interested in checking out some of our human capital specific resources, which can be found here:

In The Know: The Need for Go-To-Market Resources

As part of an ongoing series, we’re sharing real-time trending topics we are hearing from our 500+ PE fund clients. In our most recent installment, our consulting manager, Scott Bellinger, talks about why we have seen an increase in go-to-market & growth strategy needs and how we are supporting clients with those. He shares that growth strategy is continuously increasing, with GTM being the third most used Value Creation use case in 2021, according to the BluWave Value Creation Index.

One of the most common ways we are helping clients with growth strategy needs is by connecting PE funds and their portfolio companies to senior advisors and consultants that can help them expand their reach outside of their current established market.

You can read another example of how we’ve helped a client with a go-to-market need in this case study.

Learn more in the below video.

Do you need to get connected to a GTM or growth strategy resource? Be sure to click the “Start a Project” button above, or contact us here and we would be happy to get started in assisting you.

January 2022 Roundup: BluWave Client Insights

BluWave works with over 500 PE funds from around the globe as well as their portfolio companies and proactive independent companies, connecting them with pre-vetted, best-in-class, third-party service providers across a variety of resource and functional areas. From information technology and manufacturing to healthcare, consumer goods, and beyond, our clients are expert business builders. In other words, they have their heads in the game and their hands on the pulse of news and insights you can use.

Check out the latest, curated collection of reports, insights, and musings from a handful of our PE fund clients on everything from community building across your portfolio, expected surprises for 2022, operational due diligence, and go-to-market strategies.

On the latest episode of The Private Equity Funcast, Jim, Cici, and Jimmy discuss their approach to building community within their portfolio. They share what has worked and what hasn’t for them, why community building is beneficial, and how they’ve seen their efforts have a positive impact across the companies within their portfolio.

Listen to the podcast >>>

Byron Wien and Joe Zidle share the unexpected, yet probable events that they think could shape the political, economic, and financial landscape in 2022. Some of the surprises they expect include persistent inflation becoming a dominant theme, group meetings and conventions returning to pre-pandemic levels by the end of the year, and ESG evolving beyond corporate policy statements including government-enforced regulatory standards.

Read more >>>

Susan Clark, Managing Director and Head of Technology Value Creation at Sun Capital, joins several other private equity leaders on a Privcap Media podcast on best practices for operational due diligence ahead of PE investments. Susan shares what she looks for in ops diligence and how it helps create a go-forward plan post-close.

Listen to the episode >>>

TCV’s Amol speaks with Trulioo’s CEO, Steve Munford, about how Trulioo’s customer base is integral to how they prioritize go-to-market channels on the Growth Journeys podcast. In addition to discussing GTM strategies, they also discuss tips and best practices for preserving culture across a rapidly growing multinational organization.

Read more >>>

 

If you are in need of resources that can proactively help you with ESG, provide the specialized operational diligence you need, or help with your GTM and growth strategies, we can quickly connect you to the PE-grade, pre-vetted, exact-fit ones you need. Give us a shout.

Read what some of our clients had to say last month.

Sean Mooney on the Growth Think Tank Podcast

Recently, BluWave founder & CEO, Sean Mooney, spoke with Gene Hammett on the Growth Think Tank podcast about what we at BluWave call the Karma School of Business. They discussed BluWave, what the first few years were like as Sean was growing the business, and the important leadership value of helping others be successful. Sean shares with Gene a practical example of how during COVID, we at BluWave saw a focus on helping others lead to dramatic growth. They also discuss other important leadership concepts, including knowing when to hire the right people and learning to let others take on responsibilities you have held in the past.

Interested in listening to the whole podcast yourself? Click below.

Check out some of the other podcasts Sean has shared his wisdom on, including Private Equity Funcast, The Use Case Podcast, & Middle Market Musings.

If we can help you be successful by quickly connecting you to the PE-grade, pre-vetted, third parties you need, give us a shout.

 

Operating Partners’ Forum Recap | January 2022

Every quarter we gather Operating Executives in PE to discuss current industry topics and to offer peers the chance to gather, share information, and decompress with one another. In our most recent event, we gathered to discuss lessons learned in 2021 that will be reinforced in 2022, creative ways to respond to the Great Resignation outside of paying portco teams significantly more, lessons learned from the seismic shift in traditional economy companies from field sales to inside sales approaches, and more.

These forums are invite-only and follow Chatham House Rules, so listed below are high-level takeaways only. Are you in private equity and interested in joining fellow Operating Executives during our next Operating Partners’ Forum? RSVP for the April 13th virtual forum.

  • Innovation from the COVID period and a return to basics: The COVID period has brought a focus on innovation in addition to a doubling down on the basics.  Some of the fundamentals in making a company more valuable were sidelined over COVID due to many pressing and urgent pivots forced by the pandemic.  Many operating partners are returning to the basics like pricing structure, automation, and expense management, as they can drive change faster and management teams are more open to listening.  That said, the remote world continues to challenge relationships with portfolio companies and their management teams, and many ops teams are trying to solve for this by taking the opportunity to visit companies in person whenever they can safely do so.
  • Pervasive human capital issues due to wage inflation and scarcity: Nearly every participant expressed challenges related to turnover, recruiting, and wage inflation.  These issues are complicated by the virtual or hybrid work postures of portfolio companies. PE firms are holding monthly portfolio-wide forums with key portco execs to share best practices.  Portcos are doing things like town halls, stay interviews, and regular employee engagement surveys.  PE firms are staying closer with portfolio management teams to ensure they have a handle on turnover, wages, and local comps. Culture continues to surpass most other factors in attracting and retaining key talent.
  • Moving from field sales to inside sales: Portcos with field sales teams are shifting to inside sales.  Operating teams are helping equip these evolutions in a number of ways, including ensuring portcos have the right talent for the roles and bringing in expert advisors to help get the plan right the first time. Shifts to inside sales are being coupled with greater emphasis on account-based marketing, brand, content, and thought leadership via social media.
  • Digital transformation has been rapidly accelerated: After never quite gaining traction pre-COVID, digital transformation initiatives have been pulled forward by years. Popular digital transformation use cases included remote work, telemedicine, sales and marketing, and cloud migration. Digital transformation initiatives were previously justified based upon potential cost savings, but are now being made with customers and top-line growth in mind.
  • Analytics Taking Hold: COVID caused many to go deep into their data to inform strategies and tactics. PE firms are now building true analytics capabilities (including SQL, Python, and R know-how) internally and externally.

We thoroughly enjoyed getting to gather with PE Operating Executives to discuss these current hot topics and discuss how 2021 learnings will influence 2022 plans. If we can be of help placing interim executives, connecting you to a group that can help facilitate a digital transformation, or be of help with any other need, please contact us.

Interested in learning more about BluWave? Check out our Introduction to BluWave video to learn more about us and how we can help you.

2021 Annual BluWave Insights

Every quarter our team analyzes the projects we work on with our 500+ PE fund clients to get a birdseye view of the market. For Q4 of 2021, we not only pulled together our quarterly insights but also analyzed year-over-year trends dating back to 2019 to gain a deeper perspective (grab your copy here).

Key findings from our annual analysis included a sharp increase in the rise of human capital activity and rebounding of operational investment post-COVID.

bluwave activity index

Learn more about the insights we gleaned from the report by watching the video below.

To request the full the report, click here.

Critical staffing & recruiting firm to hire low-level sales language supports

Critical need for specialized recruiter for international hires

A PE firm VP came to us with a critical need for a specialized recruiter for their fintech portfolio company. As part of their growth strategy for the portco, they were gearing up to expand into more geographies, so they were in urgent need of language supports that could join their sales team. With expansion into the new markets happening later that year, the PE firm urgently needed a temporary recruiter that could hire 10-12 low-level sales individuals that had finance knowledge, fluency in foreign languages, and were located in the Chicago area.

BluWave identifies recruiter meeting firm’s exact needs

Leveraging our founder’s 20 years in private equity, we have extensive frameworks for assessing PE-grade recruiting and staffing needs. BluWave utilizes technology, data, and human ingenuity to pre-map, assess, monitor, and maintain deep pools of recruiting and staffing firms that uniquely meet the private equity standard. We interviewed the PE firm to understand their specific key criteria and then connected the client with the select pre-vetted recruiting firm from our invitation-only Intelligent Network that fit their exact needs.

Engaging the recruiting firm, the portco successfully hires staff and expands internationally

Within 24 hours of the initial scoping call, the PE firm and portfolio company were introduced to a PE-grade recruiting firm that had extensive experience in recruiting sales individuals in the fintech industry. The PE firm was able to confidently engage the recruiter and ultimately successfully hire the individuals they needed in order to have full support as they expanded their geographic reach.

An Interview with Senior Partner at New Heritage Capital, Charlie Gifford

Charlie Gifford co-founded private equity firm New Heritage Capital in 2006, and has been investing in founder-owned, lower middle-market businesses for 22 years. He leads the firm’s origination practice, focusing his efforts on generating new investment opportunities and developing and maintaining intermediary relationships. In addition to his passion for the New England Patriots, Gifford is a strong believer in the concept of capital-and-thought partnerships for the companies in which his firm invests. The result: incentives for both founders and investors pointing in the same direction.

I caught up with him to get his take on everything from identifying the right-fit investments and what makes a great partner, to why expertise matters and the opportunities ahead for PE in 2022.

Sean Mooney: You co-founded New Heritage Capital in 2006, what was the genesis of founding the firm?

Charlie Gifford: I met my two current partners in 1999 while working for our predecessor firm. As that firm grew and began to move upmarket, the three of us were still interested in partnering with founder-owned businesses that had yet to access the institutional capital markets. Furthermore, we wanted to continue the model from our predecessor firm—one that incentivized all-star founders to stay on board for three to five years to help us grow the business. We wanted to be a capital partner and a thought partner to these founders. So, we essentially do an equity recap where the owner’s met their liquidity objectives, but we also allow the business owner to remain in control. Of course, the ultimate goal is to achieve superior returns for our investors, and we inherently believe the best way to do that is to identify bullish founders—owners who are interested in maintaining control post-close, and who are motivated by what we call “long term greed,” not just “short term greed.”

SM: You have a unique approach to investing called The Private IPO®—can you talk a bit about that, and how it’s differentiated from other forms of investment?

CG: I always like to point out that in the public markets you wouldn’t want to invest in a company where all the board members and executives are selling their shares. But in private equity, this is the standard model. A company gets acquired and as soon as a day later all the key executives can be laid off. This is counterintuitive to how great companies are built. We think it’s better when the founder is voting with their wallet and not their feet. In this way, we attract a self-selected cohort of maniacal owners who want to stay on board, want to remain in control, and are dedicated to growing their business.

In our Private IPO® solution, we provide significant up front liquidity for founders but also let them keep more control and earn a big piece of the upside. The founders we partner with come for the control piece, but they stay for the equity structure on the backend. If the business meets its growth targets, then they get a huge equity stake on the backend. As their partner, we help them to develop a growth strategy that allows them to double, triple, and even more in size, maximizing that backend equity value for everyone.

SM: What do you look for in a good investment, or partner? In other words, how do you identify founder-owned businesses that are the right fit for both New Heritage and the founder-owner?

CG: Interestingly, one of the very common traits we see in our partners is the individual that has worked at a large strategic competitor in their industry. They have grown a little skeptical about the prospects of growth: perhaps the company has taken their eye off the ball, isn’t innovating, or doesn’t treat the employees well. These founders have identified a clear market opportunity, so when they spin out of their current company they immediately begin to take market share by offering a better service or product. This new company is more nimble and meets the needs of their customer base more effectively.

SM: How do outside experts and advisors play a role in your business?

CG: If we look at the concept of market efficiency (where we are now versus 1999) there used to be no such thing as market networks. PE funds were left trying to figure out every detail out and conduct diligence on their own. The market is extremely competitive right now, particularly in terms of full-time talent; but the ability to call on BluWave for specialized project needs or interim executive talent means you have a better shot at not getting beat to the punch. In general, we are all attracted to growth, strong management, and industry tailwinds; but without the ability to get smart fast, it’s near impossible to be competitive.

SM: The pandemic certainly changed business as usual. What is the biggest lesson you’ve learned from the past two years? How has it affected your future outlook?

CG: One of the benefits of being a 15 person firm, many of whom have worked together for over a decade, is that there is a real comfort level in being candid, and a true sense of “all for one and one for all.” Everyone at the table has a voice. Our approach is collaborative and collegial. So, when the pandemic hit, we worked remotely for six months; but people wanted to come back to the office as soon as it was safe to do so. We inherently believe that this is an apprenticeship business and you learn by watching and doing. As for the future outlook, we think it’s bright.  Our companies managed through COVID very well and the resiliency of the private markets has been incredible. We see strong earnings and strong deal flow in 2022.

SM: What are some major PE themes you’ve seen in 2021 that you think will have implications for next year (and possibly beyond)?

CG: For starters, PE will likely continue to pay up for good companies, and will be forced to close quicker with fewer contingencies. But I am just waiting for the music to stop, because things cannot go up and to the right forever. Having said that, it does say a lot about our country that our economy is still robust given all of these economic challenges created by the pandemic.

One common refrain we will continue to hear is the difficulty to attract workers and rising cost of labor.  Due to this “missing middle”, prospecting and rainmaking has suffered somewhat, because everyone is working tirelessly on the necessary tasks to close deals in advance of year end.

SM: Now for the most important question: How do you really feel about Tom Brady leaving the Patriots?  

CG: When you’re talking about the GOAT it’s hard not to wish him well, given the fact he always did what was in the team’s best interest by accepting a below-market contract. What he’s accomplished is truly remarkable. That said, I’m a Pats fan first and a Brady fan second, and now Belichick seems to be having the team playing it’s best football of the season around the holidays after a rough start– a true telltale sign of a Belichick coached team.  It looks as though America’s worst nightmare is back…without Brady this time.

December 2021 Roundup: BluWave Client Insights

BluWave works with over 500 PE funds from around the globe, connecting them with pre-vetted, best-in-class, third-party service providers across a variety of resource and functional areas. From information technology and manufacturing to healthcare, consumer goods, and beyond, our clients are expert business builders. In other words, they have their heads in the game and their hands on the pulse of news you can use.

Check out the latest, curated collection of reports, insights, and musings from a handful of our PE fund clients on everything from differentiated investments in 2022 to The Great Resignation, cloud security, and sales enablement.

As a wrap-up to 2021, Joe Zidle from Blackstone reflects on differentiated investment opportunities in the coming year. He shares why certain global economies will weather coming headwinds better than others, why he predicts that the ability to generate alpha will increasingly drive outperformance in the US, and more.

Read more >>>

In this episode of the Private Equity Funcast, Jimmy discusses the macro trends that are driving The Great Resignation and how it is specifically impacting the middle market with Tim Schumm of Lucas James Talent Partners. They share why the middle market may be feeling the impacts of this phenomenon more acutely and tactics these businesses can implement in order to ensure they have the talent they need.

Listen to the episode >>>

Permira talks about one of their recent investments in the cloud security space and explains why enterprise workloads are increasingly moving to the cloud infrastructure. They also explain the concept of containers in the cloud and how that is forcing businesses to rethink their cybersecurity tools.

Read more >>>

Katja and Kunal from TCV share their key takeaways from a recent episode of the Growth Hacks podcast, where Scott Santucci shared why the main lesson he advises his clients to do is simplify their sales processes. They talk through the value of the commercial ratio, tips for aligning organizational economic value with the needs of your customer base, and more.

Learn more >>>

 

Read what some of our clients had to say last month.

The Experts Weigh In: Reflecting on Themes from 2021

One of the advantages of providing specialized solutions for more than 500 PE funds and business leaders is that we gain a 360-degree view about what is impacting portfolio companies and the private equity industry as a whole. From our hundreds of interactions with fund managers, interim executives, business leaders, and experts from across industries we learn about trends, themes, and opportunities that affect all aspects of PE. As we look ahead to 2022, we reflect on some interesting insights that we gained from our network, as well as our founder and CEO, in 2021 that point to themes to watch for in the year ahead.

Theme 1: Focus on people as core strategy

While it may seem counterintuitive in such a technology- and-data-obsessed culture, what we’ve seen the past year (with no sign of slowing down) is a commitment to focusing on talent and culture as a core part of business strategy. With an anemic and highly “flexible” job market, companies are thinking of innovative ways to attract and retain top talent in order to compete, including giving the CHRO a seat at the table.

The expert’s take: “I believe human capital is one of the most valuable assets of any successful company. End of story. We have put in place a strategy to have our portfolio companies hire a Chief HR Officer—a role that drives strategic thinking, fundamental change through processes, and design efficiencies. This person’s role is to think strategically about the business, then marry that strategic thinking with decision-making around human capital. He or she understands long-term objectives and implements a hiring strategy to meet these objectives. It was a game-changer for our companies and enabled us to swiftly drive change and make money for the shareholders.” — Matthew Garff, Managing Director at Sun Capital 

Theme 2: Public policy and its key role for PE

Recently, Congress and the current Administration have put forth measures that could affect the private equity industry and have a negative impact, particularly on women investors. The industry employs over 11 million Americans and supports thousands of small businesses; a fact that sometimes gets lost when legislators are just focused on the balance sheets of the funds.

The expert’s take: “Washington is trying to move very quickly: it’s like being in a baseball game but not knowing what inning you’re in. Oftentimes the intention of these proposals isn’t nefarious or ill-intended; rather, haste makes waste and politicians are drinking massive amounts of information from a firehose. One minute they are talking to someone like me, with a private equity agenda. The next minute, it’s someone from higher education, renewable energy, or critical infrastructure. Our job [as industry insiders and lobbyists] is to inform them about the realities and potential negative consequences in a non-incendiary way so they will actually listen; subsequently, we hope they make decisions based on the data-rich information we have provided.” — Pam Hendrickson, Vice Chair at The Riverside Company 

Theme 3: Specialized talent offers a competitive advantage

One theme that started to stand out in 2021, and will likely continue to be true for years to come, was top-level executives leaving companies in search of more flexible, specialized projects that put them in the driver’s seat. What does this mean for the PE industry? A shift in focus to interim, specialized talent who can quickly and accurately provide results during the process of due diligence, recruiting, and beyond.

The expert’s take: “The private equity industry used to be about optimizing companies to get attractive returns. Today, it’s very competitive with hundreds of sponsors participating in every auction, often paying perfect prices for imperfect companies. To stand out, PE firms need to see something that’s not in the investment bank’s book. General insights from generalist advisers don’t cut it anymore. We’re equipping our clients with specialized resources that identify unique information that gives them a fundamentally different perspective in a competitive process.” — Sean Mooney, founder/CEO of BluWave

Theme 4: Prioritization of remote work

After years of testing the idea of working from home, the last two years have catapulted the acceptance of remote work—and working from anywhere—to the top of the “normal” list. In fact, companies report that a substantial number of new employees are prioritizing the ability to work remotely even ahead of a robust benefits package.

The expert’s take: “Candidates who were fortunate enough to be employed during the pandemic but unfortunate enough to deal with the constant disruption and stress are now coming up for air and looking around for new adventures. In tandem with this ‘fancy shiny object’ job search, most candidates learned that much of their knowledge and skills could be effectively managed remotely. That’s a game-changer. Once people figured out they could live in Park City, Utah while working for a company based in New York City, many of them made substantial lifestyle changes to strike that elusive work-life balance. It almost gave people permission to shed old norms and start fresh. They went from thinking, ‘I’m going to be stuck in an office for the rest of my life,” to “holy cow, I can work on the ski slopes!’ — William Tincup, President & Editor at Large for Recruiting Daily

Theme 5: Scarcity and its future implications

One thing is certain—from supply chain to the workforce, scarcity seems to be a theme du jour, if not douze mois une année. But how troublesome is it as we move into 2022, and what can we hope for in terms of how the economy will adjust?

The expert’s take: “Usually shortages are a sign of price controls, and usually when people say ‘we don’t have enough workers’ it means that the price they have to pay is too high to get the workers. Historically, there have only been shortages when raising prices is forbidden. This happened with gas controls in the 1950s. The puzzle with today’s shortages is why don’t suppliers just raise prices? My presumption is that they are afraid of being judged as gougers either by their customers or by the government. Eventually, prices will increase, instead of the other option: not having products. It’s already starting to happen. This will help eliminate the pressure on the supply chain.” — Russ Roberts, host of EconTalk and Hoover Institute Research Fellow 

Theme 6: The rise of impact investing with a focus on ESG

Almost every investor you talk to these days, whether for a public or private company, has one thing top of mind: how are our portfolio companies performing against ESG standards, including the initiatives around diversity, equity, and inclusion (DE&I). While ESG has been an important reporting tactic for years, only in the last two has it reached the tipping point. Many firms have already seen a positive impact by investing in diverse workforce development, and it seems that it is definitely possible to have success with a triple bottom line investment thesis.

The expert’s take: “We recently made an investment in a waste management company and our investment thesis was to formalize all policies and procedures, then top grade the management team. After implementing our suggested changes, the company attracted a more diverse workforce, which in turn embraced the ‘professionalization’ of the company. This included the way the company related to and communicated with its diverse customer base. As a result, the company improved its margins, increased customer retention, and was better positioned to win larger contracts from commercial customers.” — Colleen Gurda, Founder of Riveter Capital

Theme 7: Family wealth expands into new industries through collaboration

Family wealth, most often managed by family offices with a staff of ten or fewer employees, is reaching beyond the usual suspects of real estate and legacy business toward direct investments in emerging markets. What was once thought to be “old money” is now shapeshifting with younger generations of family members at the helm, many of whom are interested in collaborating with other family offices to expand their reach.

The expert’s take: “Direct investing has been the core strategy for families for decades. What we’ve seen is an increase in collaboration between family offices that happened less regularly before. For the most part, private equity has been taking the lead on lower market buyouts; and families see the upside and potential of that. Pooling resources allows families to reduce risk [in industries they aren’t as familiar with] and take advantage of companies that land between $3M and $20M EBITDA, who are looking to sell. Families are also looking at platform plays such as buying up HVAC companies and other firms within an industry. We are also hearing a lot of talk now about ESG, and also “business drivers” both of which contribute to innovation.” — Glen Johnson, President of Membership at Family Office Exchange 

Theme 8: As consolidation continues, culture is a top priority

While company culture is certainly an important part of any organization’s success, during and after an acquisition the focus on maintaining a “healthy culture” is paramount—and is often the difference between a smooth or rocky outcome. Add-ons and consolidations will continue to be at record highs in 2022, and acquirers are best served to create a solid strategy to ensure culture remains at the top of the priority list.

The expert’s take: “Here’s what we’ve learned with nearly 75 acquisitions under our belt, some of which worked and some didn’t. First and foremost, it has to be a business fit. A lot of people will buy companies when there isn’t a reason for the companies to be together. It’s just about size and irrelevant to the core business; you see this a lot with tech companies. But it’s not only about the business fit; there also has to be a cultural fit.” — Troy Templeton, Managing Partner at Trivest Capital

Procurement consulting group critical for COVID & inflation-related supply chain issues

Food and beverage portco critically needs procurement consulting group

A PE firm VP came to us with a critical need for a raw materials procurement strategy consulting group for their food and beverage portco. Having recently acquired the platform that was growing rapidly, they needed a group that could develop and implement a sophisticated purchasing and procurement strategy for them. With COVID and inflation leading to supply chain issues and fluctuating prices on their raw materials, they urgently needed a procurement expert with experience in PE & this section of the food and beverage raw materials market that could dig into the numbers and create a tactical plan.

BluWave identifies procurement group to match firm’s specific needs

Leveraging our founder’s 20 years in private equity, we have extensive frameworks for assessing PE-grade procurement needs. BluWave utilizes technology, data, and human ingenuity to pre-map, assess, monitor, and maintain deep pools of procurement consulting groups and individuals that uniquely meet the private equity standard. We interviewed the PE firm to understand their specific key criteria and then connected the client with the select pre-vetted procurement group from our invitation-only Intelligent Network that had the exact industry experience they were looking for.

Firm engages provider and begins developing procurement strategy

Within 72 hours of the initial scoping call, we connected the PE firm with the exact procurement group that they needed. The PE firm was able to confidently engage this group and quickly help the portco get on track with their procurement strategy while also cutting unnecessary costs in the supply chain.

 

Vital MSP to optimize and monitor Azure

PE Firm and portco contact BluWave for MSP need

An LMM PE firm ops partner and portco CFO came to us with a critical need for an IT Managed Services Provider (MSP) that could optimize and monitor the portco’s needs in the Azure development space. With past reliance on a small team that set everything up in Azure, their systems were in desperate need of optimization and 24/7 monitoring in order to ensure that no issues were occurring. They were in critical need of an MSP that had knowledge of the insurance business, was familiar with systems working for both internal and external users, and could understand how to use and integrate with APIs.

BluWave uses pre-vetted network to find top MSPs

Leveraging our founder’s 20 years in private equity, we have extensive frameworks for assessing PE-grade MSP needs. BluWave utilizes technology, data, and human ingenuity to pre-map, assess, monitor, and maintain deep pools of MSPs that uniquely meet the private equity standard. We interviewed the PE firm and portco leadership to understand their specific key criteria and then introduced them to two select pre-vetted MSPs from our invitation-only Intelligent Network that fit their exact needs.

Firm and portco confidently engage with ideal provider

Within 48 hours of the initial scoping call, the PE firm and portfolio company were introduced to two PE-grade MSPs that had the exact expertise they were looking for. As the decisionmaker for the project, the portco CFO selected their ideal choice. The portco was able to confidently engage the provider without wasting time or cost and rest assured that their services were running correctly thanks to the provider’s 24/7 monitoring.