5 Steps to an Effective Voice of Customer (VoC) Strategy
In today’s competitive market landscape, understanding your customers’ perceptions and needs is paramount. This is where an effective voice of customer (VoC) strategy comes into play, allowing businesses to capture and analyze customer feedback for informed decision-making. But without a strategic approach based on proven voice of customer best practices, deciphering customer pain points and […]
Voice of Customer Process: Methodologies for Better Service
Customers shape the success of your business. Their feedback, preferences and expectations guide your strategies, refine your services and bolster your bottom line. Enter the world of the Voice of Customer (VoC). This indispensable tool – often part of a specialized commercial due diligence project – empowers you to tap into what your customers desire and […]
What To Do When Your Service Provider is at Capacity
Connecting with a service provider you can trust is like looking for a great dentist. Once you find “the one,” you wouldn’t put your teeth in anyone else’s hands. The same goes for your business. After a successful engagement with a trusted third party, you save a lot of time by contacting them directly the […]
Unleashing Business Potential with AI: Beyond Open Source Tools
Artificial intelligence has evolved from a futuristic concept into a business norm. The advent of Language Learning Models (LLMs) like ChatGPT and Bard is only the tip of the iceberg. While these consumer-focused models are noteworthy, they form only a fraction of AI’s potential. Businesses stand to gain significantly by digging deeper into the realm […]
The Road to AI Implementation: Strategic Planning, Data Management, Cybersecurity
What’s worse than not implementing artificial intelligence tools into your business? Implementing them without a plan. While it might feel like you’re falling further behind competitors every day you’re not adding AI to your tech stack, you’re better off waiting a little longer to get it right. Rushing out a half-baked product will only cause […]
Professional Healthcare Recruiters: Specialized Human Capital Resources
The healthcare industry is in a constant state of flux. It’s a field that requires a dedicated workforce to manage patient care effectively. With the growing demand for healthcare services, the need for specialized professional healthcare recruiters has never been higher. Especially in areas such as multi-location healthcare services and chief medical officer searches, both […]
Unlocking Organizational Success: The Role of Leadership Coaching
Effective leadership lies at the heart of any successful business. The ability to guide, motivate and inspire teams is what separates great leaders from the rest. But these skills don’t just appear overnight; they require nurturing and development, which is where leadership coaching comes into play. Leadership coaching serves as a compass for potential leaders, […]
Investment Strategies, Bridging Valuation Gaps, Leveraging AI: VP Forum
BluWave welcomed a group of accomplished thought leaders June 22 for its latest VP forum. The panel, comprised of Lauren D’Amore of Prelude Growth Partners, Mackenzie Laudel of Shamrock Capital Advisors and Yan Levinski of Trivest Partners was moderated by BluWave founder & CEO, Sean Mooney. The experts delved into three critical aspects of the investment […]
In the Know: Unleashing Potential with Buy and Builds
The Power of the Buy-and-Build Strategy Companies are always on the lookout for innovative growth strategies. One approach that has proven particularly effective is the buy-and-build strategy. In this model, a holding company acquires multiple smaller firms and integrates them into a larger entity. The strategy is akin to a swift game of chess where […]
Navigating Executive Team Assessments: A Brief Guide
Understanding your executive team’s dynamics, strengths and areas for development is pivotal to your company’s success. Executive team assessments can play a crucial role in this understanding, aligning the leadership team’s skills, behaviors and performance with the strategic goals. If you’re considering an executive team assessment, BluWave is equipped to connect you with top-tier resources […]
Operating Partners’ Forum: Leveraging AI for Data, Analytics
How are private equity firms and their portfolio companies leveraging data and analytics to transform their business landscape? What are the emerging trends in AI and machine learning? These were the central themes June 13 in the latest BluWave-hosted PE Operating Partners’ Forum. Our esteemed panelists, Tye Howell of Blue Point Capital Partners, Gregory Kegeles […]
Streamline Your Business-Building Processes with the BluWave Alpha Center
At BluWave, we understand the challenges that proactive business leaders face in finding and engaging with top-tier service providers. That’s why we’re excited to introduce the BluWave Alpha Center, a cutting-edge portal designed to streamline your third-party sourcing, project management and data insights processes. This AI-driven platform empowers private equity firms, portfolio companies, and private […]
Understanding the intricacies of interim CEO salary can significantly impact the success of your organization, especially if you’re considering temporary leadership to navigate transitional phases or unexpected vacancies. These seasoned executives offer specialized expertise and a fresh perspective, making them a valuable asset in steering companies toward growth and stability. Determining what constitutes a fair […]
Interim CFO for Startups: Transform Your Financial Strategy
Is your startup looking to take your financial strategy to the next level? Hiring an interim CFO could be the key to unlocking your company’s full potential. Agility and strategic financial planning are crucial for startups. An interim CFO offers the necessary insight and leadership to address financial challenges, ensuring your company progresses. The Crucial […]
Interim CFO Consulting: A Reliable Solution for Your Portfolio Companies
Private equity firms that need to find the right interim chief financial officer for their portfolio companies face a difficult task. The stakes are high, time is short, and experienced financial leadership is crucial. This is where interim CFO consulting services come into play, providing a reliable solution for PE firms looking to fill finance […]
