How do you identify top C-suite talent? And what’s the best way to improve culture and retention for existing employees?
These were among the most popular topics in the latest BluWave-hosted Human Capital forum March 9.
Megan Ryan Kanefsky of J.F. Lehman & Company, Kristin Brown Patrick of New State Capital Partners and Abby Wilson of Transom Capital Group joined our own Rena Frackt Zimmerman as panelists for the virtual event.
The panelists discussed the importance of creating scorecard assessments for all executive positions to test technical aptitude.
Incorporating objective criteria, such as personality assessments, can also be helpful. For example, when hiring a CFO, the process might involve screening for cultural fit, sending an assessment that models financial statements with errors and conducting behavioral interviews with key stakeholders.
To ensure success, it’s essential to communicate effectively with candidates and get alignment on what you’re looking for from the onset. Putting in the work upfront can help build a high-performing executive team that drives company growth and success.
Hiring deeper within the organization – beyond the C-suite – also came up. The panelists said that one important aspect of the hiring process is using data to evaluate talent.
Objective criteria like cognitive abilities and behavioral fit for the role can help companies focus on hiring for aptitude and growth potential rather than just credentials. Encouraging a mindset of thinking outside the box can also help identify junior talent with a strong aptitude to learn and grow.
While it may take longer to find smarter and better hires, these candidates are more likely to stay and contribute to the growth and success of the company.
Improving Retention and Culture
Creating a positive and engaging work culture – vital to retaining top talent – was the third and final topic the panelists discussed.
One way to encourage employee buy-in and create a sense of ownership is to offer profit interests to all employees, not just top executives. This can motivate team members as they feel invested in the success of the company. Leadership programs for middle managers and director-level employees can also have a significant impact on retention rates.
Regular standing events create a sense of loyalty to the organization, too. For example, weekly lunches or bi-weekly events can encourage collaboration and give different levels of the organization opportunities to interact. This can foster a sense of community and help create a more positive work environment.
Simple acts of recognition and gratitude can also go a long way toward building a more positive culture, the panelists said.
Service Provider Type: Interim Executive with Manufacturing Expertise
Industry: Manufacturing – Glass
Need
Interim CEO
Struggling to get the right CEO in place for its portco, the PE firm needed a stopgap while it prepared an internal candidate to take over as its long-term chief executive officer.
Challenge
Underperforming Portco
A glass company with a great product line couldn’t keep up with consumer demand. After years of underperformance throughout the holding period, the PE firm was underwater on its investment. Having broken covenants with its bank while battling labor and equipment issues, the team was desperate for a quick turnaround.
They identified a strong internal candidate to take over in the long run, but he needed some guidance to grow into the role. To help him get up to speed, they needed an interim CEO who could serve as a mentor while refining operations at multiple plants across the U.S.
How BluWave Helped
The Business Builders’ Network
The BluWave Vetted™ Business Builders’ Network features a deep bench of hand-selected interim executives, ready to step into a new role on short notice. We immediately contacted the best and brightest leadership talent in the manufacturing industry from within our network and presented a short list of candidates that same week.
The team’s top choice was identified just one day after the initial scoping call, and the interim CEO stepped into the role shortly after. We maintained contact with both the temporary executive as well as the PE firm throughout the entire engagement – and beyond – to ensure the relationship was fruitful.
Result
The veteran executive righted the ship during a six-month stint, buying the PE firm time to name a full-time CEO
The career interim executive hit the ground running and brought stability to the portco. In the meantime, the private equity firm identified and groomed its permanent replacement from within.
The interim executive we provided from our PE-grade network stepped in and mentored the presumptive leader to prepare them to take the reins. At the end of the six-month engagement, the transition was complete and the full-time CEO remains in place to this day as the company continues to grow. Now the PE firm can focus on winding down its holding period and preparing the manufacturing company for sale.
A financial crisis can be due to something within a company, external economic forces, or both.
Poorly responding to a distressing financial situation can destroy a business. A capable interim CFO, however, will know how to navigate the following scenarios.
Bankruptcy
The two most common bankruptcies a company will file for are chapter 7 and chapter 11.
Chapter 11 bankruptcy, though, means a company is still viable but needs help relieving some of its debt.
While an interim CFO would seldom take on a chapter 7 bankruptcy, it’s common for them to step in and help a company try to avoid chapter 11 bankruptcy. If it’s not avoidable, a temporary chief financial officer can also help navigate the situation.
“A very good interim CFO can be a lot of help because they come in and they look at, ‘What are the things between gross profit and net earnings that are negatively impacting the business?’” BluWave controller Justin Scott says.
Cost-saving measures could include lowering headcount, cutting advertising costs or negotiating with creditors, which we’ll discuss more below.
Restructuring
While most restructuring situations are tied to bankruptcies, there are exceptions. Here are some of the more common ones.
Carveouts
An interim CFO who can adeptly perform carve-out tasks is key for organizations looking to sell off part of their company. That can mean getting their hands dirty setting up general ledger architecture or determining which employees to include in the sale.
“Let’s say 25 percent of the existing team is going with the carve-out, then I’ve got to decide ‘What’s the 25%? How are those processes going to work?’” Scott says. “Where you typically see the carve-out CFO come in is because they don’t want all of those activities to take away from the core business that the existing CFO is already managing.”
An acquisition, of course, is the opposite situation. The finance executive must determine how to integrate multiple teams in the same company.
“You likely have multiple sets of books. You have multiple systems. None of them talk to each other,” Scott says. “Essentially, you’re running parallel systems or parallel processes for everything. And then you have to manually consolidate everything and that’s just no fun.”
Ginessa Ross, who is often the first point of contact for interim CFOs BluWave works with, says lots of clients have been emphasizing M&A skills recently.
“All sides of it, whether it be due diligence, post-merger integration or prep for sale – having M&A experience, especially in private equity, is key,” she says.
Cost Savings
A turnaround CFO may be sought when accounts payable get out of control.
If the internal team has become bloated, they’re likely to partner with someone in human resources to reorganize the company more efficiently.
“It’s not typically just finance here. It’s typically that a new technology has been implemented that’s changed the field and headcount needs to be reduced,” Scott says. “How do we eliminate or mitigate the overhead expense of the SG&A of what’s happening today?”
They may also cut marketing costs or improve operations to find savings. This can be done by spending less on advertising, implementing automation tools or canceling automated subscriptions, for example.
Hostile Takeover
Although unusual, there are times when a temporary finance executive is brought in for a hostile takeover.
“It is possible to go to an interim CFO as a stopgap,” Scott says. “But it’s not a likely scenario.”
More often, the company executing the takeover will already have a CFO in place.
What skills does an interim CFO need in a time of crisis? Accounting and finance, of course, are fundamental.
“You have to know the full revenue cycle cradle to grave,” Scott says, adding that strong management is also a key trait.
There are other things, though, that are particularly important for a chief financial officer in financially distressed situations.
Internal Communication
When managing a company’s finance team, the interim CFO must be able to communicate their plan of action. Since they’re typically in the role for around six months, they don’t have as much time to win trust and build unity.
Focusing the early days on getting to know the team helps with buy-in for the duration of the project. One component of this is alleviating fears of the unknown.
“The first day, I think, is talking to as many people as possible in the company, on the finance team, and reassuring them that things are going to get better,” says one long-time interim CFO from our network of experts.
A temporary finance executive must also be able to communicate with his or her peers and superiors. Not only do they sit in the C-suite, but they may be a direct line to a private equity firm that has a lot at stake.
“They have to be able to build credibility going both directions quickly if they’re going to get anything done,” Scott says.
Beyond providing clarity for coworkers, a chief financial officer must also be skilled at working with clients, creditors, vendors and other outside entities.
If a company is in danger of filing for bankruptcy, the interim CFO will likely negotiate with creditors to lower their debts.
They may also ask clients to move up their timeline for accounts receivable so the organization can have more cash sooner.
In either case, being able to work well with others is paramount.
“The situations where financial executives most often fail to reach an agreement are when they don’t have any people skills, or they don’t truly want a result,” Scott says. “You have to be able to bend and give a little bit on some of these things just like in any negotiation.”
Before taking a company’s financial reins in the midst of a crisis, an interim CFO should understand if the firm is planning an exit, and if so, what the strategy is. That allows the company to get the maximum benefit out of its new executive resource.
“Bringing in somebody from the outside allows you to access a broader set of skills and brings a fresh perspective,” BluWave managing director Houston Slatton says.
Here are some differences between prepping to sell the entire company vs. just a few assets.
Sell the Entity
If someone is brought on to prep for the sale of an entire company, their job is to get it in the best shape possible for the buyer.
Not only will this make it a more attractive purchase, but the seller will extract more value, too. This process should be planned for months, if not years in advance, when possible.
The interim chief finance officer brought on in this situation should have experience improving operations, cutting costs, increasing accountability and more. They should also be well-versed in evaluating and working with potential buyers and closing the transaction.
Even when parts of a company are being sold, as opposed to the entire organization, many of the same skills apply.
In this scenario, though, the company remains intact, and employees are not typically part of the package.
The right executive will help an organization receive a large return for those assets, boosting cash flow.
Each interim CFO in the BluWave network has been vetted and reference-checked before we ever put them on our roster.
That way, when companies in financial distress reach out, we can provide two or three exact-fit solutions in less than one business day. Whether your company is in the nation’s capital, Atlanta, our hometown of Music City, or any other major city, we have the resources you need.
This attention to detail and our private-equity speed turnaround give organizations a greater chance of getting back on track financially.
Every quarter we gather human capital professionals from private equity firms to discuss current industry topics and to offer peers the chance to gather, share information, and decompress with one another. In our most recent event, we gathered to discuss top trends in 2022 and top areas of focus for 2023.
These forums are for human capital professionals at private equity firms only and follow Chatham House Rules, so listed below are high-level takeaways only. If you are a human capital professional in private equity and interested in joining fellow human capital professionals at our next PE Human Capital Forum, RSVP here.
Top Trends in 2022
Human capital professionals in PE are playing a wide variety of roles within PE firms and for portfolio companies:
The dynamic economy and labor market resulted in constantly shifting priorities throughout the year which has led to human capital professionals having to lead varying initiatives from retention & recruiting to organizational design.
Recruiting and retention:
Certain sectors are experiencing higher turnover than others and HR leaders have been charged with identifying root causes for turnover and then offering solutions.
PE human capital professionals have been spending time helping portcos clearly portray their brands to help in recruiting efforts.
Leadership and talent upgrading:
In portcos where turnover stabilized, PE human capital leaders have been able to spend more time on leadership and talent assessment.
Proactive PE firms are using market conditions as an opportunity to upgrade talent for the long term, including bringing in wartime generals in place of peacetime ministers. Interim executives and specialized recruiters have been common tools to execute these initiatives.
2023 Top Areas of Focus
Quantifying and communicating human capital initiatives:
Human capital leaders are using data, key performance metrics, and tools like scorecards to illustrate the value they are adding and/or progress being made within the portfolio.
Pay transparency:
Upcoming pay transparency rules are expected to have a meaningful impact on how companies recruit employees across the country. PE human capital professionals are getting up to speed on these new rules and making sure their portfolio companies are ready to comply.
Leadership to navigate tough economic conditions:
PE firm human capital professionals are supporting the evaluation of organizations to make sure they have the right players in the right seats, particularly with senior executives and one level down. They are encouraging portco leaders to be prepared to upgrade talent where needed and/or equip teams with leadership coaching to enhance skills if possible.
We thoroughly enjoyed these thought-provoking conversations that occurred during this recent gathering of PE human capital professionals. If we can be of assistance, please let us know.
Additionally, you may be interested in checking out some of our human capital-specific resources, which can be found here:
Firm had immediate need for interim finance recruiting firm with SaaS experience
A PE partner came to us with a vital need for a recruiting firm to place an interim controller in their software portco. The recent departure of their previous controller and senior accountant left the PE firm in urgent need of an interim controller who could come in, take the reins, and assess the function while the PE firm searched for a fulltime hire. With the task beyond the internal recruiter’s reach, the firm was seeking a recruiting service that could identify interim candidates who had controller experience in other PE-backed portcos, familiarity with the company’s systems, relevant industry experience, the ability to quickly ramp up in the role, and the potential to be a rent to own hire.
BluWave identified top recruiting firms from pre-vetted network
Leveraging our founder’s 20 years in private equity and our experience working on thousands of projects with 500+ PE firms, we have extensive frameworks for assessing PE-grade recruiting needs. BluWave utilizes technology, data, and human ingenuity to pre-map, assess, monitor, and maintain deep pools of recruiters that uniquely meet the private equity standard. We interviewed the PE firm to understand their specific key criteria, and then connected the client with the select pre-vetted recruiters from our invitation-only Intelligent Network that fit their exacting needs.
Client quickly sourced the needed controller thanks to the recruiter BluWave provided
The day after the initial scoping call, the PE firm and portfolio company were introduced to a PE-grade recruiting firm that specialized in finance and accounting with experience recruiting for SaaS businesses. The PE firm engaged the provider and was able to quickly source a controller with relevant experience for the SaaS portco.
PE firm urgently needs an interim CFO to help with prep for sale
A PE managing partner came to us with a critical need for an interim CFO to lead their software portco through a sale process. Hoping to sell within the next 3 to 4 months, the managing partner was urgently looking for someone who could immediately come in to the portco, take point on gathering essential documentation for sale, manage financial projections, and serve as a leader within the portco during this transitional time. The PE firm quickly needed a PE-grade interim CFO who was available for the next 4-6 months, had deep SaaS expertise, and was able to travel onsite several days a month.
BluWave has pre-vetted providers matching client’s needs
Leveraging our founder’s 20 years in private equity, we have extensive frameworks for assessing PE-grade prep for sale needs. BluWave utilizes technology, data, and human ingenuity to pre-map, assess, monitor, and maintain deep pools of interim CFOs that uniquely meet the private equity standard. We interviewed the PE firm to understand their specific key criteria, and then connected the client with the select pre-vetted interim CFOs from our invitation-only Intelligent Network that fit their exacting needs.
Firm engages interim CFO and begins prep for sale
The day after the initial scoping call, the PE firm and portfolio company were introduced to two PE-grade interim CFO that specialized in helping software companies prepare for sale. The client selected their ideal choice. The firm engaged the interim executive and was able to confidently proceed with their prep for sale process thanks to the leadership of the CFO we connected them with.
As part of an ongoing series, we’re sharing real-time trending topics we are hearing from the hundreds of PE firms we work with. In our most recent installment, Erez Schnaittacher, BluWave vice president of client coverage, shares the importance of interim CFOs and why they are a vital resource all PE firms should be taking advantage of. Learn more by watching the video below.
Interested in connecting with interim CFOs? Contact us here to quickly get connected to the exact-fit interim CFO you need.
The CFO role is one of the most critical seats in a business. The position plays a key role in ensuring that a business is strong and if PE-backed, that the investment is successful. Because this seat is vital to a company’s success, it is important that it is not left open, and is also filled by someone who possesses the right skillset to execute on the demands that come with being a CFO.
To ensure that both of these are always the case, PE firms often turn towards interim CFOs. At BluWave, we equip our private equity firm clients with interim CFOs for various due diligence, value creation, and prep-for-sale needs. Here are some of the most common use cases for bringing in interim CFOs:
Number one, unanticipated departures. When CFOs unexpectedly resign, it can leave a company’s finance function in chaos. We help PE firms combat this by providing them with exact-fit interim CFOs who can quickly step in, fill the shoes of the role, and keep the ship steady while the search for a permanent placement kicks off.
Number two, longer than normal hiring processes. Even when a CFO seat is expected to be vacant within a certain timeframe, sourcing a candidate to step in at the exact time you need them to can be challenging. With hiring processes taking longer than normal, interim CFOs can help bridge the gap, giving you extra time to ensure you hire the best-fit person for the job.
Number three, professionalizing new portcos’ finance functions. We are supporting many PE firms as soon as a deal closes, by supplying them with interim CFOs. These firms are bringing in these individuals to help new portcos’ finance functions understand what it means to be PE-grade, and help them get the right monthly performance packages in place to ensure that the PE firm is getting the info it needs.
And finally, number four, prep for sale processes. Our clients bring in interim CFOs to respond to diligence requests, assess data, and pull reports prior to a sale. By bringing in an extra set of hands to take care of the extra workload that comes with a sale process, FTEs are freed up to maintain focus on keeping the daily routines going, without causing a delay on the sale process. The modern-day M&A process is fast and furious, valuations decline the second you have to hit the pause button, making it crucial to keep the momentum.
Interim CFOs are one of the most versatile and useful resources available to private equity firms. Hundreds of leading firms come to us with their interim CFOs because of our ability to know before they need, hone in on individuals that meet their specific, unique criteria, and quickly connect them to the select few that are exact-fit.
If we can support your interim CFO needs, please contact us at insights@bluwave.net.
A principal at a PE firm came to us with a critical need for an interim CFO to lead the carveout of a manufacturing company that they had just signed on. With closing occurring in 60 days and a 12-month TSA that would then begin, the firm urgently needed an interim CFO that could be dedicated to the carveout infrastructure. The firm needed an individual who could perform advanced carveout tasks but was also willing to roll up their sleeves and be hands-on in tasks like setting up the GL architecture. It was critical that the firm found an interim CFO with a deep track record in PE, carveout experience, the ability to be onsite 3 days per week, experience in the manufacturing industry, and functional expertise in a wide variety of financial and accounting areas in order for the carveout to be smoothly executed.
BluWave understands unique need & identifies exact-fit interim CFOs in network
Leveraging our founder’s 20 years in private equity, we have extensive frameworks for assessing PE-grade carveout-specific interim CFO needs. BluWave utilizes technology, data, and human ingenuity to pre-map, assess, monitor, and maintain deep pools of carveout-focused interim CFOs that uniquely meet the private equity standard. We interviewed the PE firm to understand their specific key criteria, and then connected the client with the select pre-vetted interim CFOs from our invitation-only Intelligent Network that fit their exacting needs.
Firm engages interim CFO and successfully proceeds with carveout
Within 24 hours of the initial scoping call, the PE firm and portfolio company were introduced to two PE-grade interim CFOs with extensive carveout experience and industry expertise. The client selected their ideal choice. The PE firm was able to confidently and quickly engage the interim CFO and trust them to lead the carveout thanks to them already being BluWave-vetted.
A PE firm principal came to us with a critical need for a CFO consultant for their manufacturing portco. Since their seasoned CFO left the company around a year ago, a young, less experienced CFO entered the leadership role. Having never been a CFO before, the firm needed an executive coach who could provide the young CFO with leadership training and serve as a mentor to them to help them get up to the speed of a C-suite role. The firm urgently needed someone with experience as a CFO in a PE-backed company, knowledge in the alcohol beverage manufacturing field, and who was willing to be onsite for 20 hours a week.
BluWave finds exact-fit CFO consultant with industry expertise
Leveraging our founder’s 20 years in private equity, we have extensive frameworks for assessing PE-grade executive coaching needs. BluWave utilizes technology, data, and human ingenuity to pre-map, assess, monitor, and maintain deep pools of executive coaches that uniquely meet the private equity standard. We interviewed the PE firm to understand their specific key criteria, and then connected the client with the select pre-vetted executive coach from our invitation-only Intelligent Network that fit their exacting needs.
Firm confidently engages PE-grade CFO consultant
Quickly after the initial scoping call, the PE firm and portfolio company were introduced to two PE-grade executive coaches that specifically worked with CFOs in the manufacturing industry. The client selected their ideal choice, engaging an exact-fit exec coach with a consumer manufacturing background, multiple referrals from PE-backed companies, and availability to travel to the needed location. The PE firm was able to confidently move forward with the new CFO knowing that he was getting the training he needed to get caught up to speed.
