A software company that serves boutique wellness studios wanted to improve its payment processing strategy. With payments comprising 40 percent of its revenue, the company needed a consultant with deep payments expertise to conduct a thorough assessment, optimize processor arrangements, and manage an RFP process to secure an optimal outcome.
Service Area: Operations
Client Type: Business Management Software Portfolio Company
Service Provider Type: Indirect Procurement Firm
Industry: Technology – Software
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The Need
Optimizing Payment Processor Strategy for Revenue Growth
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A software company that serves boutique wellness studios wanted to improve its payment processing strategy. With payments comprising 40 percent of its revenue, the company needed a consultant with deep payments expertise to conduct a thorough assessment, optimize processor arrangements, and manage an RFP process to secure an optimal outcome.
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The Challenge
Complex Payment Processor Relationships
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The company maintained multiple relationships with payment processors across different regions and wanted to streamline its operations, improve transparency and eliminate extraneous fees. With an upcoming integration with Stripe, they sought to evaluate and potentially restructure their processor relationships, focusing on securing a larger take rate while simplifying their contract landscape. |
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How BluWave Helped
Connecting with Payments Expertise, Strategic RFP Guidance
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BluWave connected the software company within 24 hours with an indirect procurement firm specializing in payments optimization and contract strategy. The advisor reviewed current processor contracts and provided strategic insights into best practices, guiding the client through an RFP process designed to enhance its processor terms and align with long-term revenue goals. |
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The Result
Enhanced Payments Strategy and Improved Revenue Structure
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With the advisor’s help, the company effectively restructured its payment processing arrangements and optimized contract terms. The RFP process attracted competitive offers, positioning the company for improved margins and simplified processor relationships across its primary markets. |
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